Shipping & Returns

We offer FREE shipping on orders over $50.00! 

Orders up to $50: $5.00 Standard Shipping (3-5 business days) or $10.00 Express Shipping (2-3 business days). You will receive a shipping confirmation with tracking number within 1-2 business days. 

FREE (LOCAL) Curbside Pick Up Available. You will receive an email confirmation when your order is ready for pick up. Typically this will be within 1-2 business days. Your order will be available for pick up Monday through Friday, 9am-4pm at:

Long Island Shoe Company, 140 Eileen Way, Suite 200, Syosset, NY 11791

Your order will be bagged up with your name and order number attached to it. For your convenience, we have 2 Curbside Pick Up parking spots right in front of our shop!

No Returns Allowed

Exchanges: We will consider an exchange (within 14 days of the purchase date) on a case by case basis. If you would like to request an exchange, please email us at and we'll do our best to accommodate.  

In an effort to reduce fit issues, we have provided a great sizing chart on our website that can be printed. If you are unsure of your child's shoe size, please utilize this chart before shopping. For best printing results, save the chart image onto your computer then print from there. Sizes between the chart and the products might not match exactly but we recommend sizing up about 1/2 size to allow ample room for your child's foot to grow.


We usually ship orders within one to two business days. 

Wrong Or Damaged Product

If you happen to receive the incorrect product or the product is damaged upon arrival, please email us at and we will fix the problem for you right away.

Long Island Shoe Company, 140 Eileen Way, Suite 200, Syosset, NY 11791